Terms of Service

1. Introduction

Welcome to FormfreeBranding.com, a digital printing and e-commerce platform. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

2. Definitions

"FormfreeBranding," "FormfreeBranding.com," "we," "us," and "our" refer to Formfree Branding Ltd.

"Services" refers to all products, services, content, features, technologies, or functions offered by Formfree.

"User," "you," and "your" refer to individuals who access or use our Services.

3. Account Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Product Orders and Printing Services

By placing an order through our platform, you agree to provide accurate and complete information regarding the printing specifications, designs, and delivery details.

You represent and warrant that you own or have the necessary rights to use any content, designs, or materials you submit for printing. You agree not to submit any content that infringes upon the intellectual property rights of others.

We reserve the right to refuse any order that contains inappropriate, illegal, or potentially infringing content.

5. Custom Designs and Intellectual Property

When you upload custom designs or artwork for printing, you retain ownership of your original content. However, you grant us a non-exclusive license to use, reproduce, and process your content solely for the purpose of providing our Services.

We respect intellectual property rights and expect our users to do the same. Do not submit designs that infringe upon trademarks, copyrights, or other intellectual property rights.

6. Payment Terms

Prices for our products and services are listed on our website and are subject to change without notice.

Payment must be made in full at the time of placing an order. We accept various payment methods as indicated on our website.

All payments are processed securely through our payment processors. We do not store your complete payment information on our servers.

7. Shipping and Delivery

Delivery times are estimates and not guaranteed. Delays may occur due to production complexity, shipping carrier issues, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

You are responsible for providing accurate shipping information. We are not responsible for deliveries to incorrect addresses provided by you.

8. Returns and Refunds

Due to the custom nature of our printing services, we have a limited return policy. Returns may be accepted for products with manufacturing defects or if they significantly deviate from the approved specifications.

Claims for damaged or defective products must be submitted within 7 days of receipt.

Refunds, when approved, will be processed using the original payment method.

9. Privacy Policy

Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, Formfree shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.

11. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

Address: Unit 019HR, 134 Kent St Lower level Confederation Court Mall, Charlottetown, PE C1A 8R8