Privacy Policy

1. Introduction

At FormfreeBranding.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital printing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order for our printing services
• Subscribe to our newsletter
• Contact our customer service
• Participate in promotions or surveys

This information may include:

• Name, email address, and contact details
• Billing and shipping addresses
• Payment information (we do not store complete credit card information)
• Order history and preferences
• Communication records with our team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral sources
• Click patterns and interactions with our site

2.3 User Content

We collect and store the designs, artwork, and files you upload for printing purposes. This includes images, graphics, text, and other content you provide for your custom printing orders.

3. How We Use Your Information

We use your information for various purposes, including to:

• Process and fulfill your printing orders
• Create and manage your account
• Provide customer support
• Send transactional emails and order updates
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, shipping carriers, and cloud storage providers.
• Business Partners: Trusted partners who assist us in offering complementary services or products.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Unit 019HR, 134 Kent St Lower level Confederation Court Mall, Charlottetown, PE C1A 8R8